We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return. Returns or exchanges are accepted on goods within 7 days from the date of purchase, (international orders 14 days). After this time all sales are considered final.We will only accept returns and credit the full amount for unused items in their original packaging, any mounted, scratched, used and abused items will not be accepted for return, We will work with you to remedy any and all situations, buyer is responsible for return shipping for all repairs and warranty issues unless a item is DOA or damaged in shipment. If a product is defective when purchased we will send you a return label for UPS ground shipping, we will require you to drop it off at a UPS location or we can schedule a pickup from a commercial address. Any item with chipped paint, or damaged from use will not be accepted for return. All lightweight corded items are non warrantied items. Any damaged paint or aluminum from not releasing reel brakes is not a warranty issue, it is considered miss handling and misuse.